What happened
OpenAI denied viral social media claims that ChatGPTâs usage policy bans it from providing legal or medical advice. The company clarified that there has been no change to the policy, and ChatGPT can still provide general health and legal information but not tailored advice requiring a licensed professional. OpenAIâs head of health AI explained that the policy update merely reinforced existing guidelines.
Why it matters
- The clarification prevents misinformation about ChatGPTâs capabilities and usage restrictions.
- Users can continue to use ChatGPT for general health and legal information without expecting personalized professional advice.
- The update highlights the importance of licensed professional involvement for tailored legal or medical advice.
Key facts
- 1. OpenAIâs usage policy update was published on October 29, 2025.
- 2. About 1 in 6 people use ChatGPT for health advice at least once a month, according to a 2024 KFF survey.
- 3. The policy states ChatGPT cannot provide "tailored advice that requires a license, such as legal or medical advice, without appropriate involvement by a licensed professional."
