Yelp's AI voice product for restaurants, Yelp Host, has processed over 1 million calls since its October 2025 launch, growing at an average of 38% month over month. The company has now expanded the system to counter-service operators and added an OpenTable integration.
TL;DR
- Yelp Host has processed over 1 million calls since its October 2025 launch, growing at an average of 38% month over month.
- Yelp has expanded Yelp Host to counter-service operators and added an OpenTable integration.
- The expansion allows Yelp Host to take pickup orders conversationally and route OpenTable reservation calls 24/7.
What happened
Yelp Host, Yelp's AI voice product for restaurants, has processed over 1 million calls since its October 2025 launch. The product has been growing at an average of 38% month over month from its launch through June 2026, according to Yelp.
Yelp has expanded Yelp Host to counter-service operators, allowing the product to take pickup orders conversationally. The expansion includes a connection through restaurant integration platform Stream, which links Yelp Host to a restaurant's existing point-of-sale system.
Yelp has also added an OpenTable integration, allowing restaurants in the United States and Canada to route OpenTable reservation calls to Yelp Host around the clock. Callers can book, modify, and cancel reservations, with changes syncing back to OpenTable.
Why it matters
The expansion of Yelp Host to counter-service operators and the addition of an OpenTable integration allows the product to reach a wider range of restaurants. Until now, Yelp Host was only available to table-service restaurants tied to Yelp Guest Manager.
The OpenTable integration is particularly significant, as it allows Yelp Host to sell into restaurants that use a rival booking system. OpenTable is the larger reservation network in the North American market and a direct competitor to Yelp Guest Manager.
The expansion of Yelp Host to counter-service operators and the addition of an OpenTable integration could help Yelp diversify its revenue streams. The company has been facing declining advertising revenue from restaurants and other categories, and has been pushing its other revenue line, which includes transactions, SaaS subscriptions, and data licensing.
Key facts
- Yelp Host has processed over 1 million calls since its October 2025 launch.
- Yelp Host has been growing at an average of 38% month over month from its launch through June 2026.
- Yelp has expanded Yelp Host to counter-service operators, allowing the product to take pickup orders conversationally.
- Yelp has added an OpenTable integration, allowing restaurants in the United States and Canada to route OpenTable reservation calls to Yelp Host around the clock.
- Yelp Host is priced at $249 per month, or $199 per month for Yelp Guest Manager customers.
- Yelp is targeting an annual run rate of $250 million in other revenue by the end of 2028, to be driven by Yelp Host, Hatch, and data licensing.
- Yelp licensed reviews, photos, and business information to OpenAI for use inside ChatGPT on July 24, 2026.
- Yelp's second quarter 2026 results are scheduled for release after the market closes on August 6, 2026.
Context
Yelp has been building its AI capabilities for some time, with a focus on the restaurant industry. In April 2026, the company announced an expanded Yelp Assistant that completes bookings, orders, and appointments inside the chat interface rather than handing users off to third-party services.
The expansion of Yelp Host to counter-service operators and the addition of an OpenTable integration comes as the restaurant industry faces increasing competition from delivery marketplaces like DoorDash and Uber Eats. These platforms have been converting their merchant bases into advertising businesses, with DoorDash reporting 400,000 active advertisers on June 4, 2026.
The expansion of Yelp Host to counter-service operators and the addition of an OpenTable integration also comes as Google has been moving its own restaurant booking feature up the stack. In November 2025, agentic restaurant booking arrived in AI Mode in the United States, and in April 2026, it reached the United Kingdom with eight booking partners, OpenTable among them.